Target Market Determination (TMD)

Residential Bridging Loans

Issuer

Lender: Topups Finance Pty Limited ACN XXX XXX XXX

Manager: Topups Pty Limited ACN XXX XXX XXX Australian Credit Licence XXXXXX

The Manager has arranged for the Lender to make the loan, which will be managed by the Manager. Normally, you deal with the Manager. The Lender and the Manager are together and separately referred to as 'we/us/our'.

Date of TMD

Issued: 22 December 2025

Last reviewed: 22 December 2025

Target Market

Description of target market

The Residential Bridging Loan has been designed for customers who:

  • Can provide residential property or vacant land as security for the loan
  • Require a short-term loan to allow them to:
    • Purchase a new home before selling their current property (Upsizer Quest)
    • Downsize to a new property while awaiting the sale of their current home (Downsizer Quest)
    • Renovate or improve their property before selling it to increase market value (Fix & Flip Quest)
    • Secure vacant land while arranging construction or development finance (Land Lock Quest)
    • Release equity in their property prior to sale
  • Are looking to transition between properties without the stress of temporary accommodation or rushed sales
  • Don't require the certainty provided with a fixed rate loan
  • Meet our eligibility requirements, being individuals who are:
    • 18 years of age or older
    • An Australian citizen or permanent resident
    • Meet our credit assessment criteria
    • Meet verification of identity requirements

Description of product, including key attributes

The Residential Bridging Loan has the following key attributes that have been taken into account when formulating the target market:

Loan Amount$150k - $10m
Loan to Value Ratio (LVR)Up to 80% (varies by quest type)
Loan TermMaximum 18 months
Interest RateVariable rate from 7.49% p.a.*
Interest PaymentCapitalized monthly (added to loan balance)
SecurityRegistered mortgage over residential property or vacant land
RepaymentFull loan amount plus capitalized interest due at end of term or upon sale of security property
FeesApplication fee, valuation fee, legal fees (where applicable)
Quest Types AvailableUpsizer, Downsizer, Fix & Flip, Land Lock

*Terms and conditions apply

Description of likely objectives, financial situation and needs of consumers in the target market

This product is designed for customers who:

  • Are comfortable with interest being capitalized during the loan term, with the full loan amount and capitalized interest payable on the repayment date
  • Will have the ability to repay the bridging loan through the sale of their current property and/or the refinance of a new property (if applicable)
  • Need short-term financing to bridge the gap between property transactions without disrupting their lifestyle
  • Meet our credit assessment and eligibility criteria

Classes of consumers for whom the product is likely to be unsuitable

This product is unlikely to be suitable for customers who:

  • Do not meet the Residential Bridging Loan eligibility criteria
  • Are looking for a long-term mortgage solution
  • Are first home buyers without existing property to sell
  • Do not have residential property or vacant land to provide as security
  • Are not planning to sell a property or refinance within 18 months
  • Cannot demonstrate clear exit strategy for loan repayment
  • Require fixed interest rate certainty

Distribution Conditions

Distribution channels and conditions

The product may only be distributed through the following channels:

  • By phone or by contacting us directly (via appropriately authorised employees)
  • Through accredited and licensed third party distributors (e.g., mortgage brokers)
  • Through accredited and licensed mortgage managers
  • Through professional referrers e.g. finance brokers, real estate agents, financial planners, accountants, or solicitors

The distribution channels are appropriate because:

  • The product has a wide target market
  • We conduct a full credit assessment on every loan application ensuring that the objectives, financial situation and needs of the consumer are met by the product
  • An assessment is made to determine whether the product is not unsuitable for the customer
  • Distribution channels consist of accredited third parties and authorised employees that ensure the product is in the best interest of the particular customer
  • We conduct adequate training for the distributors that covers features of the product
  • We conduct upfront and ongoing due diligence and monitoring of distributors

Review Triggers

The review triggers that would reasonably suggest that the TMD is no longer appropriate include:

  • A significant dealing of the product to consumers outside the target market occurs
  • Complaints are received from 3% of customers in relation to their purchase or use of the product that reasonably suggests that the TMD is no longer appropriate
  • A material change to the product or the terms and conditions of the product occurs which would cause the TMD to no longer be appropriate
  • There is a material change in the way we distribute the product
  • Where 2% or more of our total customers (joint customers to be treated as a single customer) are in hardship at any one time

Review Periods

First review date: Within 12 months of the date of this TMD

Periodic reviews: Every 12 months from the first review date and each subsequent review date

Distribution Information Reporting Requirements

The following information must be provided to us by distributors who engage in retail product distribution conduct in relation to this product:

InformationReporting PeriodTimeframe
Number of complaints received relating to the product or its distributionQuarterlyWithin 10 business days of end of quarter
Details of significant dealings that are not consistent with the TMD (including reason why it is not consistent)As soon as practicableWithin 10 business days of identification
Number of applications submittedQuarterlyWithin 10 business days of end of quarter

This TMD is issued by Topups Pty Limited ABN XX XXX XXX XXX T/As Topups (Australian Credit Licence No. XXXXXX). To the extent permissible by law, Topups accepts no liability for any loss or damage caused as a result of any reliance on this information. *Terms and conditions apply. All applications are subject to lending and approval criteria.